CloudBlue knowledgebase (KB) http://www.fishighalat.com/ CloudBlue knowledgebase (KB) en Copyright 2018 CloudBlue Wed, 10 Sep 2008 00:00:00 +0600 Wed, 10 Sep 2008 00:00:00 +0600 <![CDATA[Office 365 - Reset password for user fails with "Resource selected for impersonation does not belong to the requesting application."]]> http://www.fishighalat.com/en/134643 Symptoms

There is an attempt to reset password for user UX1 > Office 365 > Actions > Reset Password.

Attempt fails with the following error message:

Resource selected for impersonation does not belong to the requesting application.

Cause

Software-related issue #OA-7193. APS resource for user was created improperly and linked to an incorrect Office 365 instance.

Resolution

The issue is fixed is cope of the following hotfixes.

Odin Automation 8.0:

OA 8.0.0 HOTFIX 134499 PLATFORM v22

Odin Automation 8.2:

OA 8.2.0 HOTFIX 134510 PLATFORM v13

It is highly recommended to install these hotfixes to avoid similar issues.

In order to apply workaround for already affected account, contact CloudBlue Technical Support.

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47636 LastUpdated: 2019-12-25 17:06:24 25 Dec 2019 17:01:44 GMT
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