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Article ID: 134643, created on Dec 25, 2019, last review on Dec 25, 2019

  • Applies to:
  • Operations Automation 8.0


There is an attempt to reset password for user UX1 > Office 365 > Actions > Reset Password.

Attempt fails with the following error message:

Resource selected for impersonation does not belong to the requesting application.


Software-related issue #OA-7193. APS resource for user was created improperly and linked to an incorrect Office 365 instance.


The issue is fixed is cope of the following hotfixes.

Odin Automation 8.0:

OA 8.0.0 HOTFIX 134499 PLATFORM v22

Odin Automation 8.2:

OA 8.2.0 HOTFIX 134510 PLATFORM v13

It is highly recommended to install these hotfixes to avoid similar issues.

In order to apply workaround for already affected account, contact CloudBlue Technical Support.

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